Nocturn510Blog

Sunday, July 10, 2011

This makes sense if everyone does it, not sure who wrote the original email

>Any time you call an 800 number
>(for a credit card, banking, charter communications, health and other
>insurance, Computer help desk, etc) and you find that you're talking to
>a foreign customer service representative (perhaps in India,
>Philippines, etc), please consider doing the following:
>
>After you connect and you realize that the customer service
>representative is not from the USA (you can always ask if you are not
>sure about the accent), please, very politely (this is not about
>trashing other cultures) say, "I'd like to speak to a customer service
>representative in the United States of America ."
>
>The rep might suggest talking to his/her manager, but, again, politely
>say, "Thank you, but I'd like to speak to a customer service
>representative in the USA ."
>YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA .
>That's The Rule And The LAW.
>
>It takes less than one minute to have your call re-directed to the USA .
>Tonight when I got redirected to a USA rep, I asked again to make sure
>- and yes, she was from Fort Lauderdale .
>
>Imagine what would happen if every US citizen insisted on talking to
>only US phone reps from this day on.
>Imagine how that would ultimately impact the number of US jobs that
>would need to be created ASAP.
>If I tell 10 people to consider this and you tell 10 people to consider
>doing this - see what I mean...it becomes an exercise in viral
>marketing 101.
>
>Remember - the goal here is to restore jobs back here at home - not to
>be abrupt or rude to a foreign phone rep. You may even get correct
>answers, good advice, and solutions to your problem - in real English.
>
>If you agree, please tell 10 people you know, and ask them to tell 10
>people they know....etc...etc

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